Cancellation policy

Subscribe & Save

When you choose Subscribe & Save, you agree to receive the same order automatically every month. Each renewal is charged to the payment method you used at checkout, at the subscription price shown at checkout, until you cancel.

Price and shipping

  • Subscription orders are 25% off our regular price.
  • If you subscribe to a bundle, the bundle discount applies to every renewal.
  • Shipping is free on every subscription order in the United States.
  • Free gifts shown on the product page ship with your first order only.

Skip, pause or cancel anytime

There is no minimum commitment and no cancellation fee. Sign in to your account and open Subscriptions (Manage subscription) to skip an upcoming order, update your address or payment method, pause or cancel.

To avoid being charged for an upcoming renewal, cancel or skip before its billing date. A renewal that has already been billed is handled under our Refund policy.

Refunds

Every subscription order is covered by our Refund policy, including the 90-day money-back guarantee.

Contact

Questions or trouble cancelling? Write to contact@novelys.co. We reply within 24–48 hours on business days.